Terms & Conditions

1. Introduction & Acceptance of Terms

Welcome to Sayfani Coffee House ("we," "us," or "our"), a specialty espresso bar and Yemeni coffee house located at 817 S MacArthur Blvd, Ste 120, Coppell, TX 75019. Our website is available at sayfanicoppell.com.

By accessing or using our website, submitting a form, placing an order, booking a catering or private event, or opting in to receive SMS or email communications from us, you agree to be bound by these Terms & Conditions and our Privacy Policy.

If you do not agree with any part of these terms, please do not use our website or services. We reserve the right to update these terms at any time; continued use of our site constitutes acceptance of any revisions.

2. Use of Our Website

Permitted use:

• This website is provided for informational purposes — to learn about our menu, locations, services, and to contact us for inquiries or bookings.
• You may access and use the site for lawful personal, non-commercial purposes only.

Intellectual property:

• All content on this website — including text, images, logos, the Sayfani name, the Jambiya logo design, and branding — is the property of Sayfani Coffee House and is protected by applicable intellectual property laws.
• You may not copy, reproduce, distribute, or create derivative works from our content without our prior written permission.
• The Sayfani Coffee House name and logo are trademarks of Sayfani Coffee House LLC. Any unauthorized use is strictly prohibited.

Prohibited conduct:

• Using the site for any unlawful purpose or in violation of applicable laws.
• Attempting to gain unauthorized access to any part of the site or its systems.
• Transmitting spam, malware, or any harmful code through our contact forms.
• Scraping, data-mining, or otherwise harvesting content from this site without our express written consent.
• Impersonating Sayfani Coffee House or any of its staff.

We reserve the right to modify, suspend, or discontinue the website at any time without notice.

3. SMS / Text Messaging Terms & Conditions

This section governs your participation in SMS text messaging communications from Sayfani Coffee House.

Types of messages you may receive:

• Appointment and reservation reminders.
• Order ready and pickup alerts.
• Catering and private-event coordination and confirmation messages.
• Account notifications and responses to your direct inquiries.
• Occasional promotional offers, seasonal specials, and community updates.

For full details on how we handle your personal information and mobile data, please review our Privacy Policy. Our SMS data-handling practices are described in full in Section 4 of that policy, and are consistent with the disclosures on this page.

4. Products, Services & Orders

Menu & pricing:

• Menu items and prices displayed on this website are for informational purposes and may vary by location or season.
• Prices are subject to change without notice.
• Item availability may vary daily, especially pastries and limited seasonal drinks. Photos are for illustration purposes only.

Catering & private event bookings:

• All catering and private event bookings are subject to availability.
• A deposit may be required to confirm your booking.
• Cancellations must be made at least 48 hours in advance for a full refund of any deposit paid. Cancellations within 48 hours of the event may forfeit the deposit.
• Custom drink menus will be finalized at least one week before the event date.
• For booking inquiries, contact info@sayfanicoppell.com or call (469) 923-5300, or submit our contact form.

Gift cards:

• Gift cards are available in-store at all Sayfani locations.
• Gift cards are non-refundable and cannot be exchanged for cash.
• Gift cards do not expire.
• Sayfani Coffee House is not responsible for lost or stolen gift cards.

Allergen notice:

• Our products are prepared in a kitchen that handles nuts, dairy, gluten, eggs, and other common allergens. Cross-contamination is possible even when care is taken.
• Please inform our staff of any allergies before ordering.
• We cannot guarantee that any item is completely free of allergens.

5. Disclaimers

This website and all content, services, and information provided through it are offered on an "as is" and "as available" basis without warranties of any kind, express or implied. To the fullest extent permitted by applicable law, Sayfani Coffee House expressly disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that (a) the website will be uninterrupted, secure, or error-free; (b) any defects or errors will be corrected; (c) the website or the server that makes it available are free of viruses or other harmful components; or (d) any information provided on the site is accurate, complete, or current.

Any reliance you place on information from this website is strictly at your own risk.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Sayfani Coffee House, its owners, employees, affiliates, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, goodwill, or other intangible losses — arising out of or in connection with:

• Your access to or use of (or inability to use) the website.
• Any content obtained from the website.
• Unauthorized access to or alteration of your transmissions or data.
• Statements or conduct of any third party on the website.
• Any other matter relating to the website or our services.

In no event shall our total liability to you for all claims exceed the amount you paid to Sayfani Coffee House in the six months preceding the claim, or $100 USD, whichever is greater.

This limitation does not affect any statutory rights you may have as a consumer under applicable law that cannot be excluded or limited.

7. Indemnification

You agree to defend, indemnify, and hold harmless Sayfani Coffee House and its owners, officers, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms & Conditions.
• Your use of the website in a manner not permitted by these terms.
• Your violation of any third-party rights, including intellectual property rights.
• Any content you submit through our forms or communications.

8. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict-of-law provisions. You agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in Dallas County, Texas for resolution of any disputes arising from or relating to these terms or your use of our website.

9. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically.

Your continued use of our website or services after any changes have been posted constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the revised terms, please stop using our website.

10. Contact Us

If you have questions or concerns about these Terms & Conditions, please reach out:

Or submit a message through our contact form.